We are looking for a proactive and data-driven Online Sales Engineer to take ownership of the product portfolio, support the after-sales processes, and manage the online webshop. This role sits at the intersection of technical sales, e-commerce, and data analysis, and is ideal for someone who enjoys working with both technology and customers.
As the Online Sales Engineer, you will play a key role in growing our digital presence, improving customer experience, and supporting the commercial success of our technical products.
The following tasks will be part of your job:
Product & Portfolio Management
- Maintain and continuously improve the product catalog, ensuring up-to-date specifications, pricing, and documentation;
- analyze product sales performance, customer feedback, and market trends to make data-informed portfolio decisions;
- collaborate with engineering and sales teams to align technical capabilities with customer needs.
Online Sales & Webshop Management
- Manage and update the webshop platform, ensuring clear, attractive, and accurate product listings;
- monitor webshop performance and use data analysis to identify opportunities for improvement and increased sales;
- work with marketing to optimize online visibility, campaigns, and product discoverability.
After-Sales & Customer Support
- Provide technical support and follow-up for after-sales service and spare parts inquiries;
- act as a link between customers, sales, and service teams to resolve issues and ensure satisfaction;
- support the creation of sales and service reports for internal analysis.
Do you have:
- Bachelor’s degree in Engineering, Business, Data Science, or a related field;
- experience in technical sales, e-commerce, or online product management;
- strong analytical skills and proficiency in Excel, Power BI, or similar tools;
- familiarity with webshop platforms, e-commerce tools, or CMS systems;
- commercial mindset with strong communication and customer service skills;
- fluent in Dutch and/or English (written and spoken);
- proactive, structured, and able to work independently across teams.
What do we offer:
- A friendly, cooperative, and motivating company culture where innovation is encouraged;
- an inspiring and modern workspace, including an air hockey table for creative breaks;
- a market-conform salary with attractive benefits and extras;
- opportunities for growth, training, and professional development;
- a flexible hybrid work environment with room for ownership and initiative.
